Thursday 21 November 2013

Customer Feedback - Wedding Industry Awards


This year we entered The Wedding Industry Awards.  Unlike other awards within the industry this award is specifically voted for by brides to your shop.  Brides are asked numerous questions and give the company they are nominating a score out of 10.

The scores are averaged out over the region.  Amaryllis Bridalwear received just over 9 out of 10 for each question asked. With the highest score received of 9.857 for  Quality of customer service and communications received from your bridal retailer.

We were absolutely thrilled to receive such high scores from all of our brides.  Obviously we were disappointed with not being regionally selected however the comments that have been passed on to us are truly amazing.

Please see a selection of the comments that we received from our brides below......

The staff at Amaryllis were very welcoming and helpful. On my first visit, the assistant was patient and honest and
 on all my visits appointment time was long enough for me to take my time and not feel rushed. Great experience all round!!

Amaryllis is a hidden gem. Excellent service throughout.

I felt that they really cared that I looked my best on my special day and that I was happy with my choice.
The service was caring and professional with the personal touch from the initial appointment through the fitting and
alterations and the final prep of the dress for collection. First class.

Lovely shop and lovely ladies. They make you feel welcome and do all that they can to help.

I travelled 80 miles to get my dress from here as unlike other shops they are not pushing for a sale and know their stuff.
I could of got my dress from a closer shop but they had awful service, unlike Amaryllis.

A cut above the many other bridal shops I visited I was treated warmly, generously with a sense of humour; no stuck up
 pretentiousness but real advice you could trust. Importantly a wide range of dresses for size 14 plus without the
 snootiness prevalent in many bridal shops.
  
 
Having gone into most of the shops in the area, I felt pretty disheartened when choosing my wedding dress.
I was on a budget and felt everyone was being very pushy - so I looked at shops that were further afield.
Thank god I did, otherwise I wouldn't have found the gem that is Amaryllis Bridal!
  
 
Looking for my wedding dress was a magical experience. The ladies in the shop were extremely helpful - giving advice about styles and what would suit me.
This made it a very personal experience.  I was kept up to date with when the dress would arrive in store with no chasing on my part.

They were ever so helpful and friendly and I couldn't recommend them enough

The staff in Amaryllis are so helpful and professional. They made me feel totally at ease, gave amazing advise and no question was too much trouble.
 I would highly recommend them to anyone who is getting married for both bridesmaid and wedding dresses.

My experience with Amaryllis was wonderful from start to finish. Every member of staff who dealt with me was polite, friendly and engaging.
I felt welcomed and comfortable in the shop, and the staff looked after me through the whole process of selecting and tailoring my dress.

Having been to quite a few wedding dress shops I can honestly say that they were the best - both of the women who helped serve me where very helpful, honest,
and really lovely - even when I took a while to make a decision!  They were just so friendly!

Amaryllis is a friendly, relaxed shop and always displays beautiful range of dresses. Charlotte is not a pushy sales woman. She has a genuine desire to meet the Brides needs.
 Nothing is too much trouble. Amaryllis was the only shop I visited. I have nothing but praise for Charlotte and her team.

Amaryllis Bridalwear stock a huge range of beautiful wedding dresses. The store assistants offer first class service and made me feel at ease.
  
 
 Thank you to all my brides that took the trouble to write such lovely comments about my shop. 

Charlotte
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#Amaryllis Bridalwear, #Amaryllis Reviews, #Bridal reviews #Wedding Industry Awards #Bridal Shop Hampshire  

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